top of page

PRIVACY POLICY

We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or shop our handcrafted products.

​

1. Information We Collect

  • Personal Details: Name, email, phone number, and shipping address when you place an order or contact us.

  • Payment Information: Processed securely via third-party payment gateway (Cashfree Payments - Payment Gateway. We do not store your card or UPI details.

  • Website Usage: IP address, browser type, and browsing behavior to improve our website and services.

  • Communication: Details shared via email, WhatsApp, or customer support interactions.

​​

2. How We Use Your Information

  • To process and deliver your orders.

  • To send order confirmations, shipping updates, and promotional offers.

  • To improve our website, products, and customer experience.

  • To comply with legal requirements or resolve disputes.

​​

3. Sharing Your Information

  • We share your data only with trusted partners (e.g., courier services for delivery, payment gateways for transactions).

  • We do not sell or rent your personal information to third parties for marketing purposes.

  • We may share data if required by Indian law or to protect our business (e.g., in legal disputes).

​​

4. Data Security

  • We use secure systems to protect your data from unauthorized access or breaches.

  • Our website uses SSL encryption for safe browsing and transactions.

  • While we take all reasonable measures, no system is 100% secure, and we encourage you to keep your account details safe.

​​

5. Your Rights

  • You can request access to, correction, or deletion of your personal data by contacting us at info@bradient.com.

  • You may opt out of promotional communications at any time via email or WhatsApp.

  • We retain your data only as long as needed for business or legal purposes.

​​

6. Cookies

  • Our website uses cookies to enhance your browsing experience (e.g., remembering your cart).

  • You can manage cookie preferences through your browser settings.

bottom of page